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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-11-2017 09:56 AM

HP Recommended
Product: hp dv6704tu
Operating System: Microsoft Windows 7 (32-bit)

my laptop had preinstalled window vista home premium. i created its recovery media. after a year i moved to window 7 ultimate os. now i want to get back to window vista but am not able to do so. in recovery it asks for installation disk which was not provided by hp. kindly guide for using  the recovery media i created for vista to keep it in orignal factory shipped condition

1 REPLY 1

‎04-11-2017 10:25 AM

HP Recommended
Hi,


Please use this to perform system recovery using recovery discs you've created:
https://support.hp.com/in-en/document/c00809678


Regards

Visruth
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