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abhigupta Student
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recovery manager

15-r014TX
Microsoft Windows 8.1 (64-bit)

I was creating the recovery of window 8.1. I  used HP recovery manager for creating recovery DVD's. It required 5 DVD.

my two DVD's completed burnig process but  3rd DVD completed 80% or 85% and show ' error ' .I tried many times but it cannot work. So, please give me response  What am i do in thi situayion..

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Grad Student Grad Student
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Message 2 of 2
147
Flag Post
HP Recommended

recovery manager

Hello abhigupta,

 

 

It seems like the recovery partition on the unit is corrupted. Hence, it's not allowing you to create the Recovery media out of it.

 

I would request you to kindly contact Hp Techincal support, and get the Recovery media order for your unit.

 

Note : If this unit is in software warranty, then Recovery Media will be provided on Free of Cost, otherwise it would be on chargeable basis. For complete details on this please contact hp support

 

Support Number for India :
1800-1122-67
3030-6363 (prefix local city STD code)

 

 

#HPExpertDay

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

 

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