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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 12:07 AM

HP Recommended
Product: HP Pavilion 15-e017tx Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

sir

 

first i bought my note book with window 8 and upgrade it to window 8.1 and window 10. But some technical reasons i recovered my notbook from window 10 with my old version ( window 8 ) when i gone to update this to window 10. so window 10 is not updated on this form store . please informed me, how will i get window 10 after run my recovery of window 8.  

please informed me how will i get my free copy of window 10. 

 

 

1 REPLY 1

‎03-24-2017 02:13 AM

HP Recommended

Hi,

Since you already had Windows 10 installed you can install it again for free. You do not need a product key and if asked during installation just click on "do not have product key". Once installed and connected to internet Win 10 will automatically activate as long as you install the same edition you had on the PC before (Pro or Home).

 

Now download the media creation tool from Microsoft and once downloaded run as Administrator. In the Window that follows choose upgrade this PC now and follow the various Windows until installed.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When installed Win 10 will also update all drivers.

 

If you need further help, please let me know,

David

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