Note on archived topics.
09-07-2016 01:48 PM
Your authorized repair center at Bestbuy just notified me that I need the motherboard and DC Jack replaced on my HP ENVY. Model # provided above. They are returning since they were unable to get parts for this model. and stated I would need HP to repair
Envy will not power on and has power issues. I would like to know approximate costs of this repair before moving forward. Since it has been diagnosed and repairs needed outlined by your authorized repair center can you let me know what cost would be to have HP make repair. Also provide address to send device to for repair. It is not under warranty.
09-07-2016 02:05 PM
I think they could not find it due to no available part any where even at HP part store:
And no part list available:
It is mentioned on page 64 of the Maintenance and Service Guide once. I did try eBay, Amazon and blank.
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