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Vicky2016 Honor Student
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repair cost to replace motherboard and dc jack on Envy Notebook

HP Envy 15-K220NR 15.6 Noteboo
Microsoft Windows 10 (64-bit)

Your authorized repair center at Bestbuy just notified me that I need the motherboard and DC Jack replaced on my HP ENVY. Model # provided above. They are returning since they were unable to get parts for this model. and stated I would need HP to repair 

 

Envy will not power on and has power issues. I would like to know approximate costs of this repair before moving forward.  Since it has been diagnosed and repairs needed outlined by your authorized repair center can you let me know what cost would be to have HP make repair.  Also provide address to send device to for repair. It is not under warranty. 

 

Thank you. 

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Provost Provost
Provost
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repair cost to replace motherboard and dc jack on Envy Notebook

Hi,

 

I think they could not find it due to no available part any where even at HP part store:

 

       http://partsurfer.hp.com/Search.aspx?SearchText=782619-501

 

And no part list available:

 

      http://partsurfer.hp.com/Search.aspx?SearchText=J9K65UA

 

It is mentioned on page 64 of the Maintenance and Service Guide once. I did try eBay, Amazon and blank.

 

This forum is for you and me. Please contact HP in your country for help.

 

Regards.

BH
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Vicky2016 Honor Student
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repair cost to replace motherboard and dc jack on Envy Notebook

Thank you for letting me know part is not available. 

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