i have aproblem came up and its that my laptop didnt complete the shutdown procedure it give me ablack screen and the laptop still runing . and the same problem happend when put the laptop in hibernation it didnt wake up again i have to press on power button to turn it off and reopen it again .
Try disabling Windows 10 hybrid boot - you can do this as follows.
Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.
In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and shutdown the notebook by right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the uac prompt.
Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.
shutdown /s /t 0
Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shutdown correctly from the Start Menu.
If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and re-creating the file will resolve the problem.