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Honor Student
Posts: 2
Member Since: ‎06-13-2013
Message 1 of 2 (275 Views)

simplepass

After installing windows 8.1 my simplepass stopped working. the light at the side of the sensor no more blink for me to swipe. When I also swipe nothing happens. I can only log in by inputing my password. can you help me solve this problem.

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Dean
Posts: 6,904
Member Since: ‎07-17-2009
Message 2 of 2 (240 Views)

Re: simplepass

Please try installing the latest Simplepass software compatible with Windows 8.1 from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64339.exe

I am an HP employee.

Regards,
Vidya

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