Note on archived topics.
08-12-2015 10:27 AM - edited 08-12-2015 10:28 AM
My point was that private messages with possible solutions are quite pointless. If there is any kind of solution - make it available to everyone.
In my own experience (I work at another well known company), a lot of hush-hush in relation to product and/ or quality problems hurts a product's reputation more than anything else. And it is quite obvious that a problem exists here.
Over and out.
08-12-2015 11:48 AM
I have a spectre x360 and it manages to get around 6-8 hours of battery life with my day-to-day tasks (mostly internet browsing, some streaming videos, occasional photoshop) and on lowest brightness.
It's enough for me normally, but if I'm doing anything more than that, I'll probably have to be prepared to bring a power cord.
08-12-2015 03:58 PM
That's not too bad. Which version do you have? I5/i7, screen type?
There seem to be very little data about the battery life of Spectres with the QHD-screen. Unfortunately, here in Europe, the i7-version always comes with the QHD-screen.
08-12-2015 05:01 PM
i have been trying for a while now to find out if it is meant to be 12 hrs, everywhere i see the PC it is advertised as 12 hrs and it annoys me that i get 4.5 hrs max, i get a bit less battery life with my older PC. i really do want to know if my device is defected.
however, as you see, the question is always ignored. The PC itself is great, however the 12 hr battery life puzzels me.
i have given up on finding a solution as i really do have to work, but can clearly tell you that i am yet to get a response from HP on how long the battery should actually last, leading me to believe it is false advertising.
08-12-2015 05:11 PM
The advertised battery life for pretty much everything is exaggerated.
Most of the time, expect to get around 60-70% of whatever is being advertised.
However, 4.5 hours is kind of short in terms of battery life. Even when doing more stressful things on my laptop, I can pass that time.
08-12-2015 05:45 PM - edited 08-12-2015 05:47 PM
Sad, sad... Yes, I share your opinion. HP seems to avoid to comment battery life questions and seem to only reply by PM.f there was really a solution/fix, they would share the information where anyone can read it.
It pisses me off a bit because I have been "all in" for HP until now; server, laptop, desktop, printer, scanner, etc.
Right now I am leaning towards a Microsoft Surface Pro 3 instead. The Spectre has a few flaws but fits my needs slightly better than the Surface, mainly due to the advertised battery life and a relatively sturdy build. But with only 4h+ battery life, that advantage is gone.
@HP: If you want me to remain a customer - be straight with me. Don't hide information that I will find out anyway after I buy the product, because the result will only be that I take all my business elsewhere - as opposed to avoiding a single product that doesn't fit my needs.
08-13-2015 07:31 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.