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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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start up my windows os

HP Recommended
hp paviliong4 notebook pc
Microsoft Windows 10 (64-bit)

when i start my laptop write only automatic repair  and shown a error message on screen UBRJ1D-1J281H-MFPWW1-60RA03

what i do?

pls get me some help....

 

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Hi,

 

The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the start-up issues you describe.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of yourg4 series notebook - see Here for a further explanation.

 

Regards,

 

DP-K

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Windows Insider MVP

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