cancel
Showing results for 
Search instead for 
Did you mean: 
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
New member
1 0 0 0
Message 1 of 2
89
Flag Post
HP Recommended

system slow

PRESARIO CQ61
Microsoft Windows 8 (32-bit)

my system is hanging when i want open on computer CDROM

0 Kudos
1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
24,475 24,430 2,069 3,209
Message 2 of 2
56
Flag Post
HP Recommended

system slow

 

@PETERS007

Thank you for joining HP Forums.}
I'll be glad to help you 🙂

 

As I understand the computer is slow or hangs when you attempt to open the CDROM drive,

I suggest you start with uninstalling the optical drive (CDROM) drivers from the device manager

And then update the latest drivers available on the official website: Click here

 

if the issue persists, Click here for further assistance and steps.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

0 Kudos
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation