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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 06:25 AM

HP Recommended
Product: hawlett packard 58404-001

my laptop is takig to much time to load when its turned on or even after it is put in sleep mode i had a game that i deleted that made it woked better for one day then it went back doing the same thing it puts the windows screen then a black screen for about 5 to 8 minutes and then after im logged in it will take a while before i can start working on it 

3 REPLIES 3

‎03-12-2017 06:35 AM

HP Recommended

Please provide the model number of the laptop. The numbers you posted are not recognizable to describe your computer. 

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‎03-12-2017 06:51 AM

HP Recommended

product number A7P41EA#ABV    

MODEL dv6-6c65ee

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‎03-12-2017 06:57 AM

HP Recommended

The first thing to do is to test the hard drive. Either go into diagnostics (F2 as you power up) or the BIOS (F10) and look for a hard drive test and run it. 

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