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- HP Community
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- Notebooks Archive
- Re: the sound on my computer has gotten quiet

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01-20-2012 03:37 PM
Hi,
One thing can help is the following. Right click the speaker icon in the Taskbar and select 'Playback Devices'. Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button. Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'. Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.
Regards,
DP-K
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Windows Insider MVP
01-21-2012 03:41 AM - edited 01-21-2012 08:30 AM
There is no sound from my speakers this morning but they were working normally last night.
I have gone through the HP support assistant & microsoft help, neither of which have produced a solution.
Went into control panel, devices,sound & there was a yellow error signal attached on the IDT high definition audio codec. On investigation there was an error code (52) displayed.
Carried out automatic search for updated drivers which installed driver version 6.10.6365.0 dated 8/9/11.
Restarted PC but error still showing on toolbar/speakers.
Problem resolved by visiting HP Support Forum & loading drivers from 15/7/11. Adding later drivers from 24/10/11 caused problem to re-occur. Ran early drivers again & problem resolved.
IDT High definition audio need to review the later drivers.
