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Michael40
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touch pad not working when typing

HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

New laptop for Christmas. Son cannot play minecraft as the touch pad does not work when typing. Tried turning off synaptics clickpad smartsense as suggested on many forums, this does not fix issue?  Also settings default to original settings when rebooting laptop.  Please help Son is not impressed by W10 and this isnt helping.....

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IanKul
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touch pad not working when typing

Hi Michael,

 

I've got the same problem on a different HP Notebpook running Windows 10. It looks like this setting:

 

smartsense.png

 

is going to disable SmartSense (ie disable the disabling) but it does not. I've had some HP chat sessions and it was clear they did not know an answer - unsucessfully tried reinstalling the driver. My guess is that it's an incompatibility between the driver and Windows 10 and that eventually there'll be a new driver.

 

You son will probably find an external mouse will work fine.

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