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06-24-2012 02:20 PM
my probook 4530s does every time it comes back from hibernation.
when i reboot, it works just fine.
but then i hibernate and when i come back the mouse doesnt move, so i have to use the keyboard to reboot.
driver is up to date. i go to device manager (using the keyboard) and synaptics is just there as working properly.
any clues on hoe to get this fixed.
10-12-2012 09:38 AM
i have the same problem,,my touchpad for the same brand stopped all of a sudden ,,reinstalled the driver many times and still same problem..even it becoming worse ,,Caps lock key is hanged as well as the mousebad
any body can help?? or where can i find th HP technical support in Dubai??
12-27-2012 10:30 AM
My touchpad has also failed in the last two days. Cursor arrow is seen, but left-click does not open features.
I am desperate. My warranty on this expired end of October. Everything was working fine for the last few months.
I have installed the latest Synaptics driver from the 4530s Drivers page.
The Device Manager tab for the touchpad states: 'device is working properly'.
The 'disable' light in the upper left of the pad is OFF. I am able to use the laptop with a USB mouse plugged-in, but I would prefer to use the pad.
The only other recent change has been the roll-out of a new version of Yahoo.Mail, which features unusual visuals ('hover', auto-scroll, etc).
Yahoo made this change within the last few days as well. I think there is a bug/incapatibility issue, but I am not sure.
Can this Touchpad be swapped out with a new one? Has anyone tried this?
If anyone can help, PLEASE offer any suggestions! Thnx.
12-27-2012 09:36 PM
Try tapping the amber light quickly with a stiff finger - no swiping. This should cause the amber light to disappear, allowing cursor movement.
If repeated single taps do not work, try a quick 'double-tap' to get the light to turn off.