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06-27-2016 08:02 AM - edited 06-27-2016 08:08 AM
i have problem, i have new computer (bought it few days ago) and i cant use my touchpad while holding any button(in any program.
its not virus i didnt download anything, please help. Maybe i have to download drivers or something like that?
06-27-2016 05:12 PM
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with using the touchpad and keyboard at the same time. I will be glad to help you.
If is a function of the touchpad. So that you do not move the cursor when typing. If you are playing a game and need to move the cursor and work the keyboard, HP suggests using a USB mouse.
Please keep me informed of how things went.
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