Note on archived topics.
06-09-2016 01:50 PM
After the latest chromeos upgrade (installed today) my trackpad works for a short time (minutes) then stops. No response and pointer disappears. USB mouse works fine. Have powerwashed twice and the issue persists for both my account and guest.
It was working perfectly before this update.
Is there a way to fix it or remove this update?
06-10-2016 03:33 PM
Welcome to the HP Support Forums! This is a great place to find solutions and help from our community!
I understand you're having issues with the touch pad on your HP Chromebook. I'd be happy to help you with that, however, to better assist you, I do need to ask some more information.
What is the Model number of the Notebook you're having difficulty with? If unsure, you can find that here: HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?
Please keep me posted.
You can always say thanks by hitting the Thumbs Up button below!
06-14-2016 01:49 PM