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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 01:13 AM

HP Recommended
Product: pavilion a3j87ua
Operating System: Microsoft Windows 7 (64-bit)

when i start up my computer it lights up and acts like its starting up the windows logo shows and then it goes to a blank blue screen and when i tried diags it said unmountable boot volume ??/ help

1 REPLY 1

‎03-22-2017 08:09 AM

HP Recommended

Hello there...

 

Please follow the steps in the link below.

 

http://support.hp.com/in-en/document/c00035720 

I am an HP employee.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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