cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
DEVAN97 Honor Student
Honor Student
3 2 0 0
Message 1 of 2
256
Flag Post
HP Recommended

update driver error in device manager

HP Pavilion 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

the unknown device shows an yellow error

im not able to update the driver

my laptop is hp pavilion 15 notebook series

windows 8

0 Kudos
1 REPLY 1
HP Support Agent
HP Support Agent
12360 12337 1165 2365
Message 2 of 2
185
Flag Post
HP Recommended

update driver error in device manager

Hi!

 

Welcome to HP Forums a great way to get support.

 

Thanks for your post. I understand that you have an issue in "device manager" where a specific driver is not installed correctly and it shows up as an "unknown device" error. 

 

To assist you better, Please let me know the product# of the HP Pavilion 15 computer.

Also, let me know if any recent hardware changes were done to your unit.

 

I would love to assist you. Please reply with the required information.

 

Take care and have a great day.

 

 

DavidSMP
I am an HP Employee

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation