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Yuki2 Honor Student
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update to windows10

Pavilon 15-ab032AX
Microsoft Windows 8.1 (64-bit)

How fix "the installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation ( error code 0x900101-0x2000C )

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Dean
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update to windows10

Was bit locker enable on the old OS?

 

Also see this

 

https://www.itechtics.com/fix-error-0xc1900101-0x2000c-on-windows-88-110-update/

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Yuki2 Honor Student
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update to windows10

Windows Update Publisher details
Issues found
Some security settings are missing or have been changed
Some security settings are missing or have been changed Fixed
Reset security settings Not run
Service registration is missing or corrupt
Service registration is missing or corrupt Fixed
Reset service registration Completed
Windows Update error 0x80070005(2016-01-10-T-01_11_54A)
Windows Update error 0x80070005(2016-01-10-T-01_11_54A) Fixed
Resetting Windows Update data store Completed
Problems installing recent updates
Problems installing recent updates Fixed
Repair Windows Update Completed
Potential issues that were checked
Windows Update environment variables are incorrect
Windows Update environment variables are incorrect Issue not present
Check for missing or corrupt files
Check for missing or corrupt files Issue not present
Windows Update services are not running
Windows Update services are not running Issue not present
Cryptographic service components are not registered
Cryptographic service components are not registered Issue not present

Issues found Detection details
 Some security settings are missing or have been changed Fixed
Reset security settings Not run
 Service registration is missing or corrupt Fixed
Reset service registration Completed
 Windows Update error 0x80070005(2016-01-10-T-01_11_54A) Fixed
Resetting Windows Update data store Completed

DataStoreAndWULogFiles.zip
261.85KB
File Name: DataStoreAndWULogFiles.zip


Error1
Access to the path 'C:\Windows\softwaredistribution' is denied.

 Problems installing recent updates Fixed
Repair Windows Update
Completed

Repair Windows Update services and dependencies

Potential issues that were checked
Detection details

Windows Update environment variables are incorrect Issue not present
Check for missing or corrupt files Issue not present
Windows Update services are not running Issue not present
Cryptographic service components are not registered Issue not present
Detection details
Error Report
RootCause: RC_DataStore
ErrorCode: 0x80070005
TimeDetected: 2016-01-10-T-01:11:54A

Collected File
File Name: CheckSURLog.cab

Service Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182

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Teacher
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update to windows10

I ran into the same error message. I'd get to nearly 70% completion of the 2nd phase of the installation (the 3rd is when it actually does the installing of files and configuration), and it would revert back to Windows 8.1, with that error message.

 

Here's what I did to try solving the problem:

 

  1. Uninstall my anti-virus program (not full disable, but complete uninstall).
  2. Perform a clean-boot (which means disabling ALL services, except Microsoft ones).
  3. Run the Task Manager Services dialog and stop ALL non-Microsoft services still running.
  4. Perform a drive clean... delete ALL temporary files, all extraneous junk.
  5. Unplug ALL USB devices.  If you're installing from a USB memory drive, copy off the install files to the hard drive.

None of this worked.

 

What worked?  UPGRADING THE BIOS.  Despite this being a recently purchased laptop with Windows 8.1, apparently the BIOS was in need of updating.  It affected the UEFI functionality.  Somehow, this did the trick.  Windows 10 finally installed.

"If you keep an open mind, life will give you more possibilities."
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