vertical white line on left side of screen

[megb87]

i turned on my dv72230sa this morning and as soon as it booted it there was a vertical white line about half a cm thick running down the left side of the screen. It overlaps that side of the display and any windows i have open and the rest of the display is perfect. The line remains when powering off aswell. I only got this laptop  in February this year so i'm thinking its a little wrong. Anyone know what caused it and if it can be fixed?

[sasksweetie]

How did you mange too fix this problem or did you have too take it in some where an get fixed?

[BHK6]

Hi sasksweetie,

I saw your post. Are you having the same issue as megb87 or something similar? That issue is most likely a hardware issue. What operating system are you running? What is your product number?

How long have you had the notebook for?

Find your product number on a notebook:

http://support.hp.com/us-en/document/c00033108

Finding your OS:

http://windows.microsoft.com/en-CA/windows/which-operating-system

Thank you,

[sasksweetie]

Yes I am having the same problem oir very similar here as I got my laptop computer from my boyufriend who had it for a year then reformatted it and gave it to me then I used it for a few weeks and shut it down after going too  bed and it was running fine no problems or troubles at all then I went too use and there was a white line on the left hand side and I didnt do anything wrong or not too my knowledge here and the computer I have is HP Pavilion m6 Notebook PC and I would really too get it fixed as I really this computer so what can I do or do I have too send it away too get fixed here

[Natsantos]

i have the same problem!!! my laptop is 

Serial number: {Personal Information Removed} Product number (P/N): C2Y45AV

Operating System: Microsoft Windows 8 (64-bit)

and an ennoying white line is showing in the left side of my screen! How can I fix this?

[sasksweetie]

I am running windows 7

Serial number is {Personal Information Removed}

Product Number B5S04UA#ABL

[BHK6]

@ sasksweetie,

It could be a hardware issue but let's start with the graphic drivers. Below is a link to your AMD driver, install that and let me know how it goes.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-105905-1&cc=us&dlc=en&lc=en...=

@Natsantos,

I read that you are having the same problem. So, like above we are going to try the drivers first. Below is a link to your download page for your model. You have switchable graphics, so install both of them please.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5363...

Thank you,

[sasksweetie]

That did not help my problem at all as it still the showing the same problem that I was having here

[BHK6]

Hi sasksweetie,

If the driver didn't fix the issue then it's a hardware issue.  At this point since you are in warranty give HP Total Care a call at 1-800-474-6836 in North America or visit the link below if you are outside North America.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Thank you,

[Natsantos]

Hi,
I would like to know if your laptop was fixed.
Thanks