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Honor Student
Posts: 3
Member Since: ‎12-27-2009
Message 1 of 5 (1,034 Views)

webcam inop w/windows 7

I have a pavillion dv9005us.  It came with preloaded Windows Vista (choke) as well as a host of HP software. Since I did not qualify for the hp windows 7 upgrade,  I recently installed Windows 7 Professional that I purchased from my university employer.  Windows 7 is indeed a gigantic improvement over Vista but it appears that my webcam is not operative.  I have spent the entire afternoon checking help pages as well as blogs but I cannot find a solution. I have downloaded vista drivers but they don't work.   Does hp not support this machine when an upgrade is performed?  Seems illogical that hp does not provide a driver that would facilitate its use.  Any shortcuts I missed?  Thank you for any help. 

0 Kudos
Posts: 105
Member Since: ‎09-23-2009
Message 2 of 5 (1,029 Views)

Re: webcam inop w/windows 7



I don't know for sure if it's work, but you might try the one for Vista?


then here:


Download the sp34746.exe file, then before you run it, right click on the file and select Compatibility, then select to run as administrator and maybe Vista SP2.




Honor Student
Posts: 3
Member Since: ‎12-27-2009
Message 3 of 5 (1,014 Views)

Re: webcam inop w/windows 7

Thanks Jim,

I have completed what you suggested, to no avail. Thanks for your suggestions nonetheless.  Joseph

Posts: 10,924
Member Since: ‎01-31-2009
Message 4 of 5 (924 Views)

Re: webcam inop w/windows 7

[ Edited ]


Uninstall all installed software which You have now for webcam.



Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7




Cyberlink YouCam here (ver 2.0.2816  for 32/64 bit Win7)

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Honor Student
Posts: 3
Member Since: ‎12-27-2009
Message 5 of 5 (866 Views)

Re: webcam inop w/windows 7

Hello again,

Nothing seems to work.  I've even re-formatted and fresh installed windows 7.  I am beginning to think that the web cam is inop/broken/kaput!  Doesn't seem likely however; any other suggestions?  Thanks, Joseph

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