Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I have the HP Pavilion Notebook - 15-p287sa (Touch) (ENERGY STAR) and when I choose to connect to my Virgin Media Hub wirelessly, I am only shown the 2G connection and not the 5G which I can connect to using my Android phone and iPad.
Surely this cannot be right with such a modern laptop!
I have noticed in the Driver window/Network adapter this entry at the top mentioning 2.4ghz. Could this be the reason and, if so, can I change anything?:-
Any help would be greatly appreciated.
Go to Solution.
Your machine uses:
802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible)
Therefore it can only work on 2.4GHz Access Point (AP - router).
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