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Student
Posts: 1
Member Since: ‎09-25-2011
Message 1 of 2 (1,252 Views)

when streaming my video plays slow

when streaming a video it plays slow

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Provost
Posts: 47,702
Member Since: ‎09-24-2010
Message 2 of 2 (1,248 Views)

Re: when streaming my video plays slow

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

 

If the above has no effect, check your Internet Connection Here and post back with the Upload and Download speeds.

 

Regards,

 

DP-K

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Windows Insider MVP

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