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Honor Student
Posts: 3
Member Since: ‎05-15-2012
Message 1 of 3 (320 Views)

where to found software for installing hp scanjet 3770 in hp elitebook with windows 7 enterprise

original cd´s for installing  the product it´s not for windows 7

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Provost
Posts: 64,165
Member Since: ‎01-29-2009
Message 2 of 3 (316 Views)

Re: where to found software for installing hp scanjet 3770 in hp elitebook with windows 7 enterprise

[ Edited ]

Hi,

 

I don't think Windows 7 was there when HP created the CD and HP only officially supports up to Vista as shown:

 

  http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=391319&lang=en&cc=us&...

 

HP also indicates in this:


"If no drivers are listed in the Microsoft Windows 7 section then the scanner is not officially supported by HP. Drivers listed in the Microsoft Windows Vista section may work in Microsoft Windows 7 but are not guaranteed to work."

 

Regards.

BH
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Honor Student
Posts: 3
Member Since: ‎05-15-2012
Message 3 of 3 (305 Views)

Re: where to found software for installing hp scanjet 3770 in hp elitebook with windows 7 enterprise

Banhien,

Many thanks for your help. I tried to install drivers for Vista and the system shows a message telling me that the Visa drivers was not better that drivers included in the Pc

At the end, drivers included in OS Windows 7 permit  basic functions of the scanner, operating from the front panel of the device and it is enough for me.

Once again, many thanks

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