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why are my colours so washed out?

I have just purchased a HP Pavilion DV6 - the screen colours are milky and washed out - is there any way to resolve this or is this just the way the screens are?

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why are my colours so washed out?

lhilliam,

 

Welcome to the forum!


That is sad.  No, it's not normal for the colors to be anything but bright, vibrant, and beautiful.  This is a new computer, it should be gorgeous.

 

Have you tried adjusting your display?

 

Start > search / type "control panel > Click to open

 

Control Panel > icon view > Personalization > Display >

 

From Personalization, you can set up a Theme - use one that is on the page and adjust it or Browse and use your own pictures...

 

First, though, you'll want to check the colors...

 

From Display, you can go to

Adjust Brightness,

Calibrate Color...

 

Try adjusting the colors.

 

It could be hardware, or there might be a driver that needs to be updated - THAT is unlikely on a new computer unless something was missed. 

 

If you haven't done it at all, you might need to set up your Windows Updates at least so you can get the big update that all new computers usually need.  Whether or not you leave them turned on later is a matter of personal choice.

 

I hope this helps.

 

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Kind Regards,
Dragon-Fur
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