Create an account on the HP Community to personalize your profile and ask a question
02-29-2016 03:27 PM
i'm caught in a vicious circle - digital river downloads directs me to the microsoft website, which doesn't accept the oem product key, so i called microsoft and they said i have to the the images from hp.
02-29-2016 03:32 PM
Microsoft pulled the plug on letting us download the free ISO files last February.
Now you have to have a W7 full retail product key in order to download the ISO files.
Your only option if you don't have a W7 Home Premium installation disk would be to order a set of recovery media from HP at the link below.
Select the W7 operating system from the drop down menu, and the link to order recovery media is the last item on the page.
02-29-2016 03:57 PM
You're very welcome.
You don't have the flexibility of a plain W7 installation disk, so make sure if you are installing a different hard drive, that it is around the same size as the one that came with your notebook.
I don't like the factory recovery disks since they don't always work 100% of the time.
03-29-2017 05:29 AM
That link does not have a recovery media link in it. I have the exact same issue as above. Where do I purchase the recovery media? It is rediculous that my hard drive crashed and I have the product key but I am not allowed to download and install Win7.
03-29-2017 06:50 AM - edited 03-29-2017 07:24 AM
Posting on a discussion over a year old is of little value.
The link I posted DOES have a line to order recovery media for the dv6t-7000 model.
The recovery media will not work on any other model notebook.
I found a place a few months ago that claims to offer genuine W7 ISO for free, but when you come to me with a negative attitude, I don't see why I should be of further assistance to you.