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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Solved!
windows 10
07-01-2015 09:26 AM

I want to know, when Windows 10 comes out on July 29 will i be able to upgrade on this device. I only have 2Gb of RAM. So do i need to increase my RAM to 3GB in order for windows 10 to work properly.
Thanks,
Lamont
Solved! Go to Solution.
07-01-2015 09:31 AM

Greetings for the day lamo668,
You can upgrade the unit to windows 10 if you are using windows 7 and windows 8 or 8.1, the hardware specifications that is required for the windows 10 upgarde is as given below.
Processor: Greater than 1.2Ghz
Memory( RAM): 4GB and more
HDD Space required: 16GB and more
Regards,
Zoan
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07-01-2015 10:56 AM

Hi lamo668,
Please help me with the serial number of the unit so that i can let you know the pricing if available, and yes you can upgrade the unit to windows 10 as you are using windows 8.1.
Regards,
Zoan
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07-01-2015 01:13 PM

Hi,
What is the product of your PC 11 ? Normally NO, you can't upgrade RAM on your computer because your computer uses onboard RAM that means it is soldered to the motherboard as the following machine:
http://store.hp.com/us/en/pdp/Laptops/hp-stream-notebook---11-d010nr-energy-star#!&TabName=specs
Regards.
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