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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2017 06:41 AM

HP Recommended
Product: HP G62-b20SA Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

my laptop had a virus  i deleted all files so no data left on all partitions how do i load windows 7 with no cds, files as back up

 

 

 

 

1 REPLY 1

‎04-02-2017 08:22 AM

HP Recommended

See: http://support.hp.com/us-en/drivers/selfservice/HP-G62-Notebook-PC-series/4247533/model/4315424

 

There is no option to order a replacement copy of Windows 7 directly from HP.

Or, if you have a friend with the "retail" Windows 7 (Home? Professional?) CD-ROM,

you can install from that media, using the 25-character product-key listed on the Microsoft decal on your computer's case,

and then add any "missing" device-drivers, downloading from the above web-site.

 

See:  www.ComputerSurgeons.com -- for your specific model, they may have a copy of the original CD-ROM for sale.

 

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