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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2013 05:29 PM

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i have installed windows 8 pro x64 and since then my (ati radeon HD 6470m) not working.. it's only the (intel HD graphics card) that is working. Also, my device manager is recognizing my ati card as (ati radeon HD 7400m)!!!.

Now i have tried to update the driver but i couldn't even install it. My laptop is "Pavilion g6 1026-sx". On Hp drivers support site there's no update for the ati graphics card. On "amd" drivers support site i found an update called "catalyst mobility driver verification tool 13.1"  and when i begin to install it.. it says "amd catalyst mobility could not be downloaded due to incompatible hardware/software on your computer - the version of your graphics adapter is not supported!!

Please any one has an idea to fix this mess??

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Accepted Solutions

‎02-27-2013 10:30 AM - edited ‎02-27-2013 10:38 AM

HP Recommended

I got my graphics card working with the AMD catalyst 13.2 beta 6 driver from here: http://support.amd.com/us/kbarticles/Pages/amdcatalyst132betadriver.aspx
it's working great finally!!
but I still missing the switchable graphics option 😕

View solution in original post

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17 REPLIES 17

‎02-12-2013 01:15 AM

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Hey,

 

Go to local Disk and click on it there should be a folder called windows.old. Check that out its get all your files from your old operating system mess around with stuff in there.

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‎02-13-2013 10:26 AM

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dude I don't have widnows.old folder 😛
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‎02-16-2013 06:45 PM - edited ‎02-16-2013 06:46 PM

HP Recommended

hello,

 

well ati radeon hd 7400m sounds better than radeon hd 6470m. This may boost performance just leave it as it is. or have you rtied updating the graphics cards threw device manager?

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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‎02-22-2013 11:57 AM

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Are you kidding me ? ofcourse it sounds better then because its a newer card, but this doent mean you actually HAVE a 7400m.

A 1000 euros also sound better then the 10 euros i have but that doesnt mean i HAVE a 1000 euros.

Do you see where i am going?

The support HP is giving for windows 8 is so bad i cant describe it, but your reply does it for me. I can really throw this g7 laptop out of the window and tell everyone to stay away from hp since the support you get is really under par.
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‎02-24-2013 12:52 PM

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@Marcelol
I totally agree with you man, but i don't know whether to blame HP? or Windows 8 stupid devices recognition? i mean it is so weird that it detects a wrong graphics card type!
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‎02-25-2013 09:13 AM

HP Recommended

i had the same issue bro, now u can feel safe download this driver and install it instead of the official one :))

it works for me, and am sure it gonna work with u bcuz u have the same VGA card as i do 

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58660.exe

 

Enjoy your switchable application again and use your VGA card  😉 

 

HF

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‎02-25-2013 10:42 AM

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thank you man.
but this is not official right? could you please send me the link of the source website that has the driver?
Thanks.
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‎02-25-2013 05:43 PM

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I installed it, and it did not solve any issue... still getting this 7400m problem and also the card still not running. Actually I didn't even get the catalyst control center!!
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‎02-25-2013 05:53 PM

HP Recommended

http://leshcatlabs.net/index.php/2013/01/leshcats-catalyst-13-1-whql-unifl-v2-1-for-amdintel-laptops...

 

try that driver, still gives the wrong name, but the video card is actually working now and graphics are switching + i get the CCC.

 

i got it installed now, seems stable.

 

Good luck.

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