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aglothchapman Student
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windows does not detect webcam or touchpad

G62 notebook
Microsoft Windows 10 (64-bit)

I did the upgrade to Windows 10 with my HP G62 NOtebook and the camera is not found, in the device manager. Neither is teh touch pad. I tried to add new device but it does not detect it.

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HP Recommended

windows does not detect webcam or touchpad

Hey @aglothchapman,

 

Welcome to the HP Community.

 

I understand you've lost some device functionality - namely the touchpad and camera - in your PC following the upgrade to Windows 10. I would like to help you with this. 

 

What's your product number? If you're not sure how to find that information, please click here for instructions: http://ow.ly/Sblkw. I will advise troubleshooting tips accordingly when you get back to me with this piece of information. 

 

Thanks, 

E-roq
I work on behalf of HP

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