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a week ago i had reset my pc , aftter resetting pc , for activation of windows i have entered the right product key but it gives error it shows try different key , i dont know what to do ,tell me what should i have to do
Hello;Allow me to welcome you to the HP forums!I read your post about problems with Windows activation and wanted to help -- but need more information.
If you can, please follow the directions in this link to find the detailed product number of your PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001If that is not possible, then look for a sticker on the PC that includes the product number and post that here. If the battery is removable, the sticker is likely to be in the battery compartment.
There is more than one model of your notebook and we need the specific model number to search for information about it.Also, need to know what Windows version your PC is running. We need that information because troubleshooting steps are different for the various Windows OSs.Here is a link on how to find that info: http://windows.microsoft.com/en-us/windows/which-operating-systemIF it's running Win10, did it come with that preinstalled?
If not, what was the prior OS of the machine and how long ago did you do the Win10 Upgrade?
We can proceed once you provide the information.Thanks
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