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d_o_n_a Student
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wireless network troubleshooting not working

Pavillion Notebook 15-n012Tx
Microsoft Windows Server 2008 (64-bit)

wireless network troubleshooter is not working

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wireless network troubleshooting not working

Hi @d_o_n_a.

 

Thank you for visiting the HP Forums! 

 

I have looked into your issue about your HP Pavilion 15-n012tx Notebook and Wireless connecting issues. Here is an excellent starting point.

 

For troubleshooting remove the Ethernet cord and check Airplane mode. If Airplane mode is on you cannot use your WiFi, so Airplane mode should off for the Wireless troubleshooting.

 

I would uninstall all that is listed in the Network adapter section and restart the Notebook. 

 

Please let me know if this information helps you resolve the issue by marking this post as Accept as Solution, this will help others easily find the information they may be looking for.  

 

Thanks.
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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