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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Notebooks Knowledge Base
- Notebooks Knowledge Base
- The Touchscreen on my Notebook does not work
Question
Answer
- The most common issue with touchscreens is that often people think they have a touchscreen when their computer actually didn't come with one. (Seriously!)
- If you really have a notebook with a touchscreen, the first thing you can do is to restart your device. Sometimes Windows might have hung
- If restarting didn't help, go here for simple touch screen troubleshooting steps => Fix a Touchscreen that does not Respond to Touch or Responds Intermittently | @HPSupport
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Are you sure you are a touch screen? Not all hp laptop has that option.
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first my fingerprint scanner quit working, then my keyboard, then my touchpad, and finally my touchscreen. The keyboard will work in Bios but not at all once the sign in screen comes up.
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Have you tried using the HP Support Assistant, assuming you can access it via a mouse? It almost sounds like a bus failure causing multiple problems. If it is still under warranty contact HP soon.
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After the latest windows update 21H1 and some Intel drivers, the touchscreen no longer works.
I noticed that in the device management, some items in the Human Interface have disappeared. The notebook is an HP Pavilion 11-n001n x360 PC.
Thank you who knows will give me some indication
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I HAVE A HP PAVILION TOUCHSMART 14 ... TOUCH SCREEN IS NOT WORKING