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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2019 02:23 AM

HP Recommended
Product: HP Chromebook 14 G5
Operating System: Chrome OS

My  HP Chromebook 14 G5 , started rebooting randomly every 5 minutes, now it won't boot at all, tried diffrent  known good power adapter , still no good.  Tried rebuilding nut no life in it at all. 

 

Tried to get support from HP but the suppport website says "This product is no longer serviced by HP. You may search for possible solutions on this support website."  .

Which is no help what so ever, I have 5months of warrenty left, but no way to contact HP to get it repaired. 

 

Any help or pointers will be much appriciarted. 

1 REPLY 1

‎10-15-2019 07:45 AM

HP Recommended

https://support.hp.com/us-en/checkwarranty

 

Unfortunately, if its not powering up at this point, its either a serious power issue or its a MOBO failure.  According to google, it looks like a $300ish device, which means it will probably be "break even" to have it fixed out of pocket or replaced.  The link to the online warranty check should have all the info you need for warranty repair though.

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