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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2012 11:16 AM

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My problem turned out to be the USB cable that connects touchpad to the USB barrel AC plug.  Eventually I swapped my cell phone's USB cable into place and it cured the problem.  (When I swapped my cell phones AC adaptor +  cable vice the HP ones, I got a message on the screen that the wrong type of adaptor is connected which I suppose is due to the lower amperage of the cell phone's adaptor.)  There's absolutely nothing physically wrong with the cable that I can see, i.e. no frayed wires or kinks etc.  I've never experienced a cable failing like that but I guess it was probably marginal from day one and just finally completely fatigued.  I worked through this with the HP rep via chat and they are sending me a replacement cable.  In retrospect, it probably would've been a little quicker speaking to rep via phone.

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‎02-12-2012 06:45 AM

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The only reason is because when you turned it on you were hold the volume button.

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‎02-17-2012 12:51 PM

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this has happened to me, how did you fix it???
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‎02-17-2012 12:55 PM

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I was using my hp touchpad the other day and the battery was low i didnt turn it off the battery just drained, and now all that came up on the screen was the large battery symbol with lightening bolt in the middle and a red bar at the flat end of the battery.... HELP???? HOW DO I FIX THIS??? WOULD REALLY APPRECIATE YOUR HELP!
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‎02-17-2012 04:52 PM

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After getting my new AC& USB chager Iplugged in HP TP in and 30 to 45 minutes later the HP TP just came on wityh about 15% power already charged on it. I will just come on or at least it did for me. Hope this helps.

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‎02-17-2012 07:41 PM

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Mines been charging all night and all day??? Its been plugged in for the last 24 hrs. Do you have any more sugguestion. I've tried everything I can think of, resetting it, took battery out, trying to connect it to pc but pc won't read usb port 😞 etc. Thanks
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‎02-17-2012 08:21 PM

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I'm curious how you took the battery out of your TouchPad?

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‎02-18-2012 12:24 AM

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Just down from the volume button at the bottom of the hp touchpad there like a black botton push that in and ur battery somes out.

Hp touchpad is still stuck on charging screen would appreciate any help. Thank you
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‎02-18-2012 12:27 AM

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Revbradl I see u had the same problem before how did you fix yours?
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‎02-18-2012 07:16 AM

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Sorry but that is all I did and that is all I know to do. You may have a bad power AC charger and/or USB cable. Contact HP chat support to see if they can replace them.

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