Post new question
Question
[Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update
Replies (15)
Reply
 
Top Student
Posts: 6
Member Since: ‎02-23-2017
Message 11 of 16 (622 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

   Do you know what directories Hotsync is installed in? Can you go into that folder

   and check the "date modified" attribute of the files starting with OCP (I think one

   is OCPNotifier and the other is OCPCalender?)

 

The folder is C:/Program Files (x86)/Palm

 

ocpNotifier.dll and ocpConduitUI.dll are dated 1/29/2016.  unins000.dat and unins000.exe are 2/27/17 (because I just reinstalled - see below).  Everything else is 1/4/2008 or earlier.  ocpCalendarCn.dll, ocpCalendarHH.dll and ocpCalendarOL.dll are all dated 12/27/2007 (recall that I ran the 2007 conduit update).

 

   Other other thought. Make sure that Hotsync is closed before running the installer

   for the patch, and make sure the patch is run as an admin. Windows UAC can mess

   up the patcher as can Hotsync being open, preventing the correct files from ending

   up the right places (My program isn't signed by Microsoft, so if UAC is enabled and

   it isn't run as an administrator, it will "jail" the files and prevent it from working.)

 

I uninstalled the 2010 and Unviersal updates, verified that Hotsync was closed and reran the Universal update.  I have adminsitrator privledges on this machine and I got the dialog about "do I want to installed something from an unknown publisher" so that seemed normal.

 

  --Jim

 

 

Intern
Posts: 23
Member Since: ‎11-27-2012
Message 12 of 16 (617 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

I will certainly do my best to get to the bottom of this! I think I know where one of my Palm devices is, and it looks like I may need to modify more files finally. (which is weird since none of the files have changed)

 

One other question: is this Outlook 2016 through Office 365, or outlook 2016 from standalone purchase?

Top Student
Posts: 6
Member Since: ‎02-23-2017
Message 13 of 16 (610 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

It's Office 365 - thanks!

 --Jim

Intern
Posts: 23
Member Since: ‎11-27-2012
Message 14 of 16 (595 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

Ah. That might be where the problem lies.

 

Is Office installed in Program Files (x86)\Microsoft Office?

 

If it isn't, that might be where our issues start. There's a really messy workaround that I can try, but no promises. Office365 sometimes runs as "Click To Run" which completely breaks Hotsync.

Top Student
Posts: 6
Member Since: ‎02-23-2017
Message 15 of 16 (583 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

Yes, it is in c:\Program Files (x86)\Microsoft Office\Office16.  The startup shortcut is: 

 

"C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE"

 

--Jim

Student
Posts: 1
Member Since: ‎08-30-2017
Message 16 of 16 (274 Views)

Re: [Patch][Update] Universal Outlook 2010, 2013, 2016 Hotsync update

Has anything more happened with this? I'm in the same boat with the calendar; I just bought a Palm TX and would love to get it fully functional (or close).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation