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InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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07-16-2013 11:10 AM

I wish the same had happened to mine! It has been left on looking for updates for many days now. I would love to give this to my daughter but wanted to 'heal' it first to make it as usable as possible. at wit's end with it.
Do appreciate your update: hope springs eternal here 🙂
07-17-2013 06:36 PM

@davidhardy wrote:Success: had to use webos doctor to do a system restore: now it all works!
Thanks for reporting the updates about the update, all! 🙂
WyreNut
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07-29-2013 08:57 AM

tried your "solve" for app catalog failing to install & keeps telling me "The App Catalog update can not be instlled and current version is unusable. Please restore the original version" -- when I do that app catalog (guess old version) opens but none of the apps that I own & use will install -- all "Install failed" -- any other suggestions?
07-29-2013 09:14 PM - edited 11-01-2013 06:15 PM

So have both of you tried this already?
1. Open the Date & Time app, turn Network Time OFF, and set the date back to July 1st, 2013.
2. Reboot the TouchPad. Be sure the time is still July 1st, 2013.
3. Open the App Catalog, search for the word "update", locate the App Catalog Update, tap the "FREE" button to install it, then Launch it.
4. Back to the Date & Time app to set the clock back to present time. App Catalog should be back to normal.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
07-31-2013 08:01 PM

@jleegc wrote:This fix does not work.
This fix has worked for many people.
Perhap if you provided some details about how and when your installation doesn't install correctly, we could help you!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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