can not access anything on my tablet

[kcole8631]

  I can not access my tablet with the internet wifi and play my games that i have on it and i am unsure what to do with the tablet now that i cant access anything on it what would be the situation for that. 

 thank you 

Kcole 

[A4Apollo]

Hey there! @kcole8631, Thanks for stopping by the HP Support Forums! 

I understand you have issues connecting to wireless and playing games on your tablet.

Don't worry I'll try to help you out.

Did you make any changes to your tablet?

Please provide the product number of your tablet to assist you better.

Try the steps recommended below.

Manually change network settings

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.
Using the search box on the taskbar, search for and open Create a restore point.
The System Properties window displays.
Click Create.
Type a name for the restore point, and then click Create.
Windows creates the restore point.
Using the search box on the taskbar, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.
If a User Account Control screen displays asking if you want to allow the app to make changes to your computer, click Yes.

Type the following commands one at a time, pressing Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
To open the TCP Global Settings, type netsh int tcp show global in Command Prompt and then press Enter.
Make sure all settings are disabled except Receive-Side Scaling State.
Close Command Prompt, reboot the system and then try to connect to the Internet.

Refer this article to further troubleshoot wireless issues with your tablet.

Also, try uninstalling the wireless drivers from device manager and install the latest drivers using HP support assistant.

Note: Before uninstalling the wireless drivers make sure you connect the ethernet cable to your PC and then uninstall the drivers.

Refer this article to know more information about using HP support assistant.

Also, try reseating the wireless card on your PC and check if it helps.

If the issue still persists try performing a complete system recovery on your PC and check if it helps.

Refer this article to know more information about performing recovery.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps! 
Have a pleasant day ahead! 🙂

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