[FAQ] Since upgrading to UCS 5.1.1 and running LYNC unable to access the Web Interface

[A_Gayathri]

UCS 5.1.1 introduced new features and functionality and as part of this the Web interface is no longer active when the phone is in LYNC base profile mode.

UC Software 5.5.0 or later disabled the functionality to have either HTTP alone or HTTP and HTTPS in combination and enforces the phone to utilize HTTPS only. 

The Persistent Single Sign-On / PSSO policy does not allow unsecure HTTP and the httpd.cfg.secureTunnelEnabled="0" Parameter is therefore invalid

NOTE: Before activating this feature please ensure you change to factory default password as shown => here <=

Option 1:

In order to enable the HTTP or HTTPS Web Interface on the phone please go ahead as follows:

• Press Menu Key
  
  
• Select Settings
  
• Select Advanced
  
• Add the 456 or the changed Password
  
  
• Administration Settings
  
  
• Web Server Configuration
  
  
• The next menu will allow you to either only enable HTTP, or only HTTPS or both
  
  
  
•  or to disable this again
  
  

Option 2:

Simply provision the feature from the provisioning server HTTP and HTTPs on

<PHONE_LOCAL
		httpd.cfg.enabled="1"
		httpd.cfg.secureTunnelRequired="0"
		httpd.enabled="1"
	/>

Option 3:

HTTP and HTTPs off

<web
		httpd.cfg.enabled="0"
		httpd.cfg.secureTunnelRequired="0"
		httpd.enabled="1"
	/>

Only HTTPs via the provisioning server:

<?xml version="1.0" standalone="yes"?>
<!-- Forcing HTTPS only -->
<changes>
<config httpd.cfg.enabled="1"
		httpd.cfg.secureTunnelRequired="1"
		httpd.enabled="1"
	/>
</changes>

Enable the Web Interface for Poly CCX phones in Teams mode:

• Select the Hamburger Menu and /or click on your own Photo
  
• Select Settings
  
• Select Device Settings
  
• Select Admin Only and use the Password
  Now enter the Admin Password => here <=
  
  
• Enable the Web User Interface
  
  

If the phone is not signed in to Microsoft Teams follow this:

• Select Settings top right
  
  
• Select Admin only and add the Password => here <=
  
  
• Select Network Configuration and enable the Web Interface
  
  
  

  
  Need help or have any questions? Start a new discussion here and get the answers you need.