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Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
karlaz
Level 1
Views : 61
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If you are having problems with the phone, you can run a diagnostics check to determine if there are any issues.

 

1. Do one of the following:
• Go to Menu > Help & Support
• Go to Menu > Settings > Diagnostics


2. Select Run Diagnostics.


3. On the Diagnostics Check screen, do one of the following:
• Select Yes to run the check
• Select Back to return to the Help & Support screen

 

4. On the Diagnostics Report screen, do one of the following:
• Select a report to see detailed information
• Select Back to return to the Help & Support screen

 

edgeediagnostics1.pngedgeediagnostics2.png

 

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