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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-05-2022 04:49 AM

HP Recommended

Software and the portal are great. But making it mandatory to explain to staff to "Open the App" and  "Sign in with Microsoft" to onboard them, is simply a no-go. Half of the staff simply won't do it, or won't read the email. Thus, the devices will never show up in the Lens Portal. 

 

Please allow a full featured enterprise deployment and a Registry Key of some sort, to force the application to AutoStart & AutoLogin with Azure AD Seamless SSO. Or work with an API Key as an msiexec Argument, like Jabra Direct/Xpress does. 

 

For us as long as this flaw is not redesigned, Poly Lens it's simply not an option, and PLT Hub+Server requires an OnPremise Server, which is also not the way to do it in 2022....

1 person had the same question
4 REPLIES 4

‎05-05-2022 10:28 PM

HP Recommended

Hello @AlphaTrains, 

 

Welcome back to the Poly Community. 

Please contact your Poly account or Local Distributor to get this raised as a feature request. 

 

Regards,

 

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‎05-05-2022 11:00 PM

HP Recommended

Hello @AlphaTrains 

 

as I know you personally I have made the product manager aware of this.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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‎05-06-2022 02:56 AM

HP Recommended

Thanks Steffen, much appreciated.

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‎02-27-2023 07:31 AM

HP Recommended

Was this functionality added in the meantime? How are other customers realizing firmware and setting management?

When I contacted sales, expressing my need for Plantronics Manager Pro, they reffered me to Poly Lens as the successor product, but it doesnt fullfill our needs for zero-touch deployment.

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