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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎11-06-2024 09:37 AM - edited ‎11-06-2024 09:45 AM

HP Recommended
Product: poly x70 and x50

Hello! im curious as what do the licensing activation in poly lens does and offer as we are using the poly x70 and x50 and other poly devices in our company. as we are currently just using the free poly lens and just starting the free trial of Poly+ Enterprise via web app. 

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4 REPLIES 4

‎11-06-2024 09:44 AM

HP Recommended

Hello @ACT_JedrickCH ,

 

Welcome back to the HP Poly community.

 

You never updated or followed up on your post >here<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-06-2024 10:20 AM

HP Recommended

sorry for the late update, somehow the issue was solved from reconfiguring the camera settings and depth. it is also collborated with teams. as per now our client wants to acquire a licensing for there poly lens. they also want to know what are the benefits of having the license activated for the video conferencing devices. thank you for the response

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‎11-06-2024 10:23 AM

HP Recommended

Hello @ACT_JedrickCH ,

 

could you kindly follow up in the post and not here as this is a new question?

 

For Info about Lens licensing see:

 

An HP Poly reseller or HP Poly sales representative can be consulted.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-06-2024 10:26 AM

HP Recommended

highly appreciated the fast response. thank you!

 

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