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HP Recommended

Hi All,

 

I 'm with a problem, when I try connect the RealPresence Mobile over my wireless environment it's not working. But when I try the same connection with a desktop working fine. But in desktop, I have the NAT option on Network detail, so i need activate, but at IPAD, don't have.

 

Anybody have some Idea, What I need to do to able this on mobile?

 

Thanks,

1 REPLY 1
HP Recommended

Hello rafaelsales22

 

I think you have a NAT\firewall traversal issue and unfortunately RP Mobile client doesn't have any NAT settings and you should use a special solution (like Polycom RealPresence Access Director) for resolve the NAT\traversal issue.

 

you can find some additional info in that post.

 

Regards

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