2 questions. Printer canceling job and insta ink counts

[MzNerddy]

My printer constantly cancels jobs halfway through the printing and it just says error. No codes and the printer isn't jammed. How do I stop this. I print froma Samsung 8+ tablet via a wifi connection that has been tested with with internet company and is strong. And the 2nd question is....do these printed pages that stop halfway through count towards my 50 pages instaink counts...because I have 10 page errors alone today from 1 print job of 53 pages. I've tried breaking it down and printing a range of 10 pages to lessen the memory issue of trying to print a larger document.

[Dragon-Fur]

@MzNerddy 

Welcome to the HP English Community --

Good questions

True - Printing too many pages at one time can result in the job failing. 

The printer memory is limited - even assuming the connection holds together, large jobs can fail.

Using Page Range to break up the job is your friend.

Next,

As I understand it, the partial pages might be normally be charged against your total page count for the period - the printer and the service are not aware of what is printed.

That said, all is not lost -- Ask Support about options for unfinished jobs.

Read, then contact Instant Ink Support for help.

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