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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sweetmanuk
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Solved!

3 month free trial?

HP Recommended
Envy 6000
Microsoft Windows 10 (64-bit)

Bought a printer today. Set up my Instant Ink account but there is no mention of the 3 month free trial that I should have received with the printer. I did attempt the set up on my phone which crashed and needed a reset, so I had to move onto my desktop to reattempt the setup if this has anything to do with it.

 

I hope someone can reach out and help rectify this issue, I would very much like the three months I am entitled to with my purchase.

 

Thanks!

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@Sweetmanuk, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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