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‎01-21-2021 10:48 AM

HP Recommended

Hi Jay,

It non HP glossy photo paper, bet you going to tell me to get some HP photo paper haha

 

Keith

 

 

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‎01-21-2021 11:48 AM

HP Recommended

Have you been able to try other photo papers?

 

Keep me posted!

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‎01-21-2021 12:10 PM

HP Recommended

Hi Jay,

Yes I have tried other but all not HP photo paper

 

Keith

 

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‎01-21-2021 11:19 PM

HP Recommended

Do the other photo paperwork on the printer?

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‎01-22-2021 12:51 AM

HP Recommended

Hi Jay,

I've already said I've tried other paper which works , if you haven't got a proper answer please say and I'll stick with the non HP photo paper 160g, it's not ideal but at least I can print some pics out .

Keith

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‎01-22-2021 03:49 AM

HP Recommended

My question was, have you used any other brand paper that is 200gsm.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add a printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help

 

 

Let me know!

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