3rd lot of Ink Cartridges dried up

[PaulKingEssex]

Hello

I use my printer infrequently. I am now on my third set of print cartridges that have dried up, even though they're 75% full. I've tried ALL the solutions on the HP site, and even some on other websites. Will HP refund me at all? If I move over to "instant ink" what happens if they dry up when 75% full? Will they be replaced?

I don't use the printer very much, but do occasionally need to print documents.

Any help would be much appreciated. Thanks in advance.

[Dragon-Fur]

@PaulKingEssex 

No - HP is not going to refund money on ink cartridges because you don't use the ink.

When we had our second home in the mountains, I had to purchase a new set of cartridges every year.

It did add up.

If you let the printer "sleep' as opposed to switching it off, the printer will try to maintain itself, including its ink supplies.

Will that be enough?

Maybe - much better than switching off and letting the ink die.

What else?

Let the printer sleep.

Print a test page once a week.

Use one of the Printer Reports as your "test page".

What else?

The Instant Ink Print-by-Page subscription might be useful to you.

I do suggest you take the time to READ, read, read about the service before you subscribe.

Ink is indeed provided during the time the subscription is active.

Normally, Instant Ink replacements are only sent when the printer reports to the service that ink is low and it is time to replenish the supplies.  If you did have an instance where the ink had dried and could not be used, you could get more ink from Instant Ink.  Yeah, but...The only problem might be that the shipment / replacements take time. 

In General,

You would still have to maintain the printer (occasionally printing a test page) so you would know whether the printer could still print.

Instant Ink subscription is bound by contract.

Read the Terms of Service document before enrolling.

Things that are Instant Ink 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just beneath the introduction section / image.

Of Interest…

• Section Check to see if your HP printer works with Instant Ink
• FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
• The all-important Contract > Link is located below the FAQ section > Terms of Service Contract

NOTES: 

• It is NOT necessary that you be enrolled to read the contract
• Contract:  Open the main website > Change region / flag > scroll down just past the FAQ
• Cancellation  >> READ the Terms of Service Contract.

• The Terms of Service contract also provides contact information, usually in the very first section.

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 4650 All-in-One Printer series 

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