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‎11-08-2020 01:06 AM

HP Recommended
Product: HP DESKJET 2700
Operating System: Microsoft Windows 10 (64-bit)

I bought this HP Deskjet 2700 All In One printer from Amazon because it came with a free 4 month trial of Instant Ink... During the set up, it only offers me a 2 month free trial.. The box and the insert inside the box clearly state that my printer comes with a 4 month free trial. I plan on continuing the service after the 4 months . But I would still like the 4 months that I was offered when I bought it. That's sort of what sold me on this printer to be honest. Is there a way that we can remedy that by chance?

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1 person had the same question
2 REPLIES 2

‎11-09-2020 03:41 AM

HP Recommended

@JLLONG0402, Welcome to the HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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‎01-01-2021 02:00 PM

HP Recommended

I was never offered my 4 month free trail when I set up my new printer...Help?

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