4 month trial instant ink

[natalie219]

I bought the printer and it says it comes with the 4 month trial instant ink but I dont see it under my account. can you please help? thanks.

[Jay_G24 · Accepted solution]

Hi @natalie219,

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!

[natalie219]