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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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4645 Deskjet ink advantage: deskjet ink advantage 4645 ERROR

HP Recommended
b4210c
Microsoft Windows 10 (64-bit)

It is said that the cartridge black must be replaced by a deadlock on the screen message.

After you have installed a new black, cartridge original HP 650, the message remained--if we have changed the color too.

Message remains: check the old cartridges (really less than a month old and there is no same het at 100 pages on them) and they were more than half full - two of them!

So now we're stuck - obviously something stupid with the printer, what can I do?

Of course, replacing the cartridges _again_ is a waste of money.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Negus1

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try a firmware update too: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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