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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AJahan
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5 month free trial Instant Ink

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HP ENVY 6032
Microsoft Windows 10 (64-bit)

Hi there,

I purchased a HP ENVY printer with the 5 month free trial of Instant Ink on 8/1/21. I signed up and enrolled for the 50 page a month, I go into my Instant Ink account and there's not a single mention of any 'free' months and I've checked in the account history, nothing just states I will be charged when I install my first ink cartridge from the welcome pack. I even recived the welcome inks but did not receive any claim code or promo code in the box. However, there is a sticker on the printer lid and also advert on the box which specifically states a 5 month free trial, but there is no code on it or any other paperwork in the box.

Please advise how I should proceed?

Many Thanks!

5 Month Ink.JPG

5 Month Ink2.JPG

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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@AJahan, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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